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11 Palmerston Lane, Canberra, ACT 2603

Confidentiality

Capstone Editing guarantees the absolute confidentiality of all your details and documents, to protect your intellectual property, copyright and privacy.

Female lecturer talking to students in university classroom

Protecting our clients and their research

Capstone Editing places great emphasis on protecting the confidentiality of the work of our clients. Our postgraduate and academic clients in particular submit documents to us for editing that contain innovative ideas and research, and constitute valuable intellectual property.

We keep all documents that you share with us strictly confidential in accordance with our comprehensive confidentiality policy.

This same policy guarantees that your personal and payment details will remain 100% safe and confidential.

Your Document

To ensure the absolute confidentiality of your document:

  • No one will see your document except your editor and our client support staff.
  • All editors and staff have signed strict non-disclosure agreements.
  • All staff and editor computers are password protected, with the highest security.
  • All documents are stored on our secure server, which is protected by the highest security. See below for further information on our website security.
  • If you prefer, you can ask us not to retain any copies of your document once you have received your edited files.

Your Personal Details

To completely protect your personal details:

  • No one will see your personal details except our client support staff (unless any details are contained in the documents you send to us for editing, in which case your editor will also see them).
  • All editors and staff have signed strict non-disclosure agreements.
  • All staff and editor computers are password protected, with the highest security.
  • All documents are stored on our secure server, which is protected by the highest security.
  • Your details will never be sold to a third party.
  • Your details will never be shared with a third party, unless required by a court of law.

Website and Payments

To safeguard your financial information:

  • We use 256-bit Secure Socket Layer (SSL) encryption.
  • Our website is secured and verified by LetsEncrypt. (For further details on security and encryption, please visit the LetsEncrypt website.)
  • Payment can be made via our website using credit or debit card, PayPal, direct deposit (bank transfer) or international bank transfer. We also offer interest-free repayment plans through Humm and Payright.
    • Payments made by credit or debit card on our website are secured by Stripe's online payment gateway. Stripe is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, Stripe makes use of best-in-class security tools and practices to maintain a high level of security. Full information about security at Stripe is available here
    • PayPal is a payment platform recognised for its exceptional level of security and data encryption. Further details about how PayPal protects your financial information is available here
    • Payments made by direct deposit and international bank transfer are secured by your financial institution.
    • Payments made to Humm are secured by your financial institution and by Humm. You can read their terms and conditions for more information.
    • Payments made to Payright are secured by your financial institution and by Payright. You can read their terms and conditions for more information.
    • Payments made to us directly using credit or debit card (as opposed to via our website) are secured by the Commonwealth Bank of Australia’s credit card payment gateway, BPOINT. BPOINT’s world-class security ensures your data is completely secure, allowing for confidence and peace of mind.