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Level 4, 15 Moore Street, Canberra, ACT 2601, Australia

Frequently Asked Questions

A comprehensive collection of responses to common client queries.

Our service

What are your opening hours?
Will my editor hold qualifications in my field?
My file is too large to upload to your website or send by email. How can I send it to you?

Prices and payments

Do you offer discounts?
Can I receive a free sample edit?
Your prices appear to be more expensive than those of another website I have found. Why should I use you?
What payment methods do you accept?
Can I pay in instalments, or after my work is returned?

Turnaround times and deadlines

I need my document back sooner than the times listed on your website. Can you do it?
If I need my document back urgently, will the quality of editing be affected?
I need my document returned earlier than the deadline I paid for. What can I do?

Guarantees

What happens if you miss my deadline?
What happens if I am not happy with the quality of the edit?
What happens if I make changes to my edited document? Will you check it again for free?

General

Do I need heavy editing?
I am a student. Can I have proofreading instead of copyediting?
What is the difference between copyediting and proofreading?
What is the difference between copyediting and substantive editing?
Which style guide and dictionary do you use?

Thesis editing

Are you experienced in editing PhD and Master's theses?
Can you help me get funding from my university?
Will you create my Table of Contents and other preliminary pages?
I don't think I need editing. My thesis is very well written already.
Is it ethical to have my thesis professionally edited?

Editing for academics

Are you familiar with the requirements for publication in journals?
I don't need my article edited. I just need it converted to follow the referencing and formatting style of my target journal. Can you do that, and how can I arrange it?
I am an academic. Can I have proofreading instead of copyediting?

Referencing

Do I need to include my references in the word count?
Will you crosscheck my in-text references, footnotes or endnotes and reference list or bibliography to ensure my referencing is complete and consistent?
Can you follow the guidelines from my university or journal regarding referencing?
Can you make my referencing consistent, without any guidelines to follow?

Formatting

Is formatting included for all documents?
I don't need my document formatted. Can I have a discount?
I don't have any guidelines for formatting. How will you format my document?
What does Capstone Editing’s formatting house style look like?
How do you modify APA formatting to make it suitable for use in a thesis?
Can you make my formatting consistent, without any guidelines to follow?
Can you follow the guidelines from my university or journal regarding formatting?

Scholarships and grants

General
The Capstone Editing Textbook Grant for Undergraduate Students
The Capstone Editing Research Scholarship for Honours Students
The Capstone Editing Laptop Grant for Postgraduate Coursework Students
The Capstone Editing Conference Travel Grant for Postgraduate Research Students
The Capstone Editing Early Career Academic Research Grant for Women

Academic integrity

What guidelines do you follow in your editing?
What is your plagiarism policy?
Can you write my essay for me?